Visitors to the Palace Theatre or asked to observe the theatre policies, rules, and regulations outlined below. Please note that these are in place for your comfort, safety, and security and that of the other guests, as well as for the protection of the performing acts.


Guests are asked to arrive 30 minutes prior to the performance, allowing enough time to find their reservations and be sitting comfortably before the show starts. The seating procedure for latecomers varies by seat section. Typically, late patrons are held at the back of the theatre, and are seated at the managements discretion. Please note that in some circumstances latecomers may not be admitted, and tickets are non-refundable.

Food and Drink

Guests are asked not to bring any outside food or drink into the venue. Refreshments are readily available in the theatre lobby.


Smoking is strictly forbidden anywhere in the Palace Theatre. Please use the designated smoking areas outside the building.